Pacific Vision Institute Patient Ratings

All I can say is I can’t recommend this place enough. Dr. F is SO meticulous, kind, and the best ophthalmologist in the city. Her office is incredible! Anastasia, Dr. Nina, Jasmine, and Jean all ensure you feel at home and make the process go so smoothly. I was so worried I wouldn’t be a good ca...

Dr. Faktorovich and her staff are wonderful. They were caring and knowledgable from beginning to end, and I felt totally confident in the days leading up to my LASIK procedure. That peace of mind made all the difference for me. The procedure itself was fast and painless — kind of hard to believe s...

I recently got LASIK at Pacific Vision Institute and it was such an amazing experience. Everyone was so kind and I felt very taken care of through the whole LASIK process.

I had such a great experience with Dr. Faktorovich and everyone at Pacific Vision Institute. I was nervous about getting Lasik but it was the best decision I made. The whole process was so much quicker and easier than I’d imagined and I have no regrets. The whole team is so personable, accommodati...

Had a great experience with Dr. Faktorovich and the PVI team for my LASIK. The pre and post operation instructions were extremely clear and helpful. They provided above and beyond support.

Had an incredible experience at PVI with Dr. Faktorovich! The staff as a whole did a great job describing the process beforehand, the surgery itself went incredibly smoothly (Dr. Faktorovich had a very calming presence!), and the recovery was easy. The staff seemed sincerely excited for me and my ne...

I had a WONDERFUL experience with Dr. Faktorovich and her incredible team. So much so that I'm a bit saddened I won't be heading back there regularly! My vision went from -7 to 20:10, and the entire process was delightful --- which is saying a lot, because I put off this procedure for decades. I onl...

Pacific Vision Institute has the most friendly/knowledgeable staff I have ever encountered. From the second you walk in the door they make you feel comfortable and welcome. I was extremely nervous going into my procedure but their whole team really went out of their way to make me feel comfortable a...

My experience with the team at Pacific Vision Institute absolutely exceeded my expectations. As a clinician myself, I wanted to find a team I felt I could trust that practiced evidence-based medicine. From the moment I walked in the door, I felt caring and compassion from every single staff member. ...

The physicians and staff are all excellent. I was a candidate for PRK. They took the time to walk me through the process and what this entails. I didn't feel like they pressured me at all, just gave me all the info so I could make an informed decision for myself. Scheduling was difficult for me due ...

You can't go wrong at Pacific Vision Institute! Everyone is kind and welcoming. You can tell they really love what they do. The day after surgery, I have better than 20/10. It's relatively painless. I wish I had done this sooner to get the most of the procedure! No more solutions, looking for glasse...

This team is incredible. I have better than perfect vision and had the most awesome experience one could imagine. They are thoughtful, caring, and go above and beyond to make sure you are comfortable.

I couldn't have asked for a better service, when I decided I was going to get eye surgery I evaluated multiple places and PVI stood out on the risk analysis I did and trust/service. I honestly didn't know that much about LASIK/PRK but after researching a bit it's not hard to realize Dr. Faktorovich...

Dr. Faktorovich and her team were extremely professional, warm, and kind. They took their time explaining everything. My procedure was incredibly fast (15 mins) and I had perfect vision by the time I got home. I recommend Dr. Faktorovich to anyone considering lasik eye surgery.

I had my LASIK at Pacific Vision Institute and I can see perfectly! The practice met all the criteria I was looking for and, most importantly, I was referred to Dr. Faktorovich by a friend who is an ophthalmologist. She said that Dr. Faktorovich is a very well known and respected surgeon and she wou...

Several of my coworkers had very high praises for Pacific Vision Institute and I had no hesitation whatsoever in choosing this clinic for my LASIK. I’ve been thinking about it for a while before I came in for my consultation. Usually, something would come up, like a trip or an event, where I’d b...

Pacific Vision Institute is the BEST! The team is super friendly and helpful, and they go above and beyond to make sure you are taken care of. I highly recommend Pacific Vision Institute.

Amazing!!! After having -8 vision most of my life I am 20/15 the morning after lasik!

Great practice!

Pacific Vision Institute is absolutely incredible! They were reassuring every step of the way and made my Lasik experience so easy and smooth. Dr. Faktorovich and her team are incredible and have given me the gift of perfect vision (better than 20/20!) after 20 years of wearing glasses/contacts! Cou...

Dr. Faktorovich and her team at Pacific Vision Institute were consummate professionals. They did a wonderful job through all phases of the lasik process; from evaluating whether I was a lasik candidate, talking me through my options of lasik vs prk, and (and most importantly) performing the actual p...

Amazing staff and amazing doctor who guided me through the entire process. I am very pleased with the process and end result. I highly recommend it for anyone looking to improve their vision.

It's been almost 3 years since my LASIK surgery at Pacific Vision Institute, and I couldn't be happier with the result. Dr. Faktorovich and her team are true professionals. Everyone from reception girls to doctors was warm, pleasant, knowledgeable, and supportive every step of the way. They do truly...

The experience here was great, and now my vision is too! Everyone was very informative and caring and I felt like I was in great hands the entire time.

Can’t say enough good things about Dr.F and her team at PVI. I had previously consulted with other doctors for LASIK and was turned away because of a complicated prescription. I had resigned myself to expensive special order contacts, dry eye, and thick Velma style glasses forever until I heard ab...

Dr. Faktorovich has given me a new view on life. I can't thank her enough. I've been living in high-prescription glasses and contacts since elementary school. I had my LASIK operation done yesterday and the results were immediate. I woke up this morning, habitually reaching for my glasses, and when...

I had an amazing experience here! I was able to book a consultation on January 25th and luckily was able to get squeezed in for LASIK on February 8th! Everyone’s so nice here and the procedure and healing has been so smooth - definitely recommend :)

I am still in a surreal space of comprehending seeing the best I ever have without needing glasses. I held reservations concerning cost, recovery, and overall success of this surgery. Dr. Faktorovich was wonderful, supportive and clearly an expert. Her staff constantly help you understand that you a...

Dr. Faktorovich performed my LASIK procedure well over 10 years ago. I still remember my experience with her and the staff. They were so attentive before, during and after the procedure; making sure that I was comfortable and relaxed. I have been referring my patients to her since I had first met...

I recently had a LASIK procedure done at Pacific Vision Institute and the experience was phenomenal. From start to finish, the entire process was smooth and I felt in capable hands every step of the way. The professionalism and attention to detail of Dr. Faktorovich and her staff instilled confiden...

Dr.Faktorovich is amazing! Friendly staff and clean office.

I had a high and complicated prescription and didn't think laser surgery was available to me. From the first consultation, I felt I was in capable hands and that everything will be done insure a successful outcome. Needless to say, I was nervous and it took me some time to make the decision after th...

I cannot imagine having gone anywhere else for my PRK surgery. Dr. Faktorovich and her staff are the best of the best. Thank you!

Wonderful practice!

Had an amazing experience at Pacific Vision. All the way from consultation to post op everything was professional, courteous and smooth. The entire team is very knowledge about the procedure, easy to get ahold of and put your mind at ease as they go through each step so there are no surprises. I w...

Dr. Faktorovich and her staff went above and beyond from beginning to end. She is extremely knowledgeable, professional, and warm, and you immediately trust that your care will be top-notch. She made the actual surgery far less scary for me, and PVI is very involved in making sure you get incredible...

Beautiful clinic, great doctors, wonderful customer service. Very knowledgeable, answered all my questions, highly recommend!

Getting Lasik done with Dr Faktorovich was a breeze with her team's friendliness and professionalism. I only wish I had done it sooner!

I just had my appointment with Dr. Faktorovich. Everything I needed to know before my Lasik eye surgery was explained after a very thorough and detailed exam. Thank you to the Doctor and the staff for great service....

Life changing!

My prescription before LASIK was very high and I have been told that I can’t have LASIK. I have been recommended lens implant, but I did not feel comfortable with risks related to that surgery. I have also been recommended to do part LASIK and part PRK but that option did not sound appealing eithe...

I had was encouraged to explore contacts with another doctor, and I couldn't be happier. The doctor turned down my money and explained why non-surgical approaches might work better for me. It's refreshing to meet with a doctor who takes a conservative approach. This is the right place to have your ...

PVI come highly recommend from my friend who had her procedure over 10 years ago. I cannot express how easy the entire process was. From the initial call, the consult the steps to ensure I was a qualified candidate was so easy. I worked with Sabrina and she was super knowledgeable and accommodating...

I had LASIK with Dr. Faktorovich earlier this year, right before my trip to Korea. This was the best decision ever. I was able to enjoy my trip without glasses, contacts, and solutions. I felt free and my vision was outstanding. I could see better than my GF, and she does not need to wear glasses. I...

Dr. Faktorovich and her incredible team did an immaculate job turning my blurry vision to crystal clear (20/15), a visual acuity that is more than average! The procedure and recovery ran so smoothly. I feel like my eyes can finally breathe after years of wearing contact lenses. Thank you to Pacific ...

My coworker recommended Dr. Faktorovich and Pacific Vision Institute. I did my eye surgery (PRK) and I had excellent experience. The procedure was quick. I was able to get back to work the week after my procedure. I am grateful for the level of care I received at Pacific Vision Institute.

I underwent CONTOURA LASIK with Dr. Faktorovich and the results have been crystal clear vision. My prescription was high, -8 diopters with astigmatism. My vision is now 20/15. Throughout the process, I have enjoyed thoughtful conversations with Dr. Faktorovich and appreciated her detail-oriented sta...

The clinic was recommended to me as the most respected eye clinic in San Francisco for laser eye surgery. After my initial consultation, I could see why. The expertise of the staff and the doctors was apparent from the beginning and confirmed time and again during my subsequent exams, testing, and s...

Highly recommend Dr Faktorovich and her team. Pre-operation, I had a very strong eyeglass prescription and astigmatism. I was a candidate for Lasik and the operation was painless, quick, and now I have 20/15 vision. The entire process was very professional and confidence inspiring. During the p...

Dr. Ella Faktorovich is an outstanding doctor. I was planning to get LASIK and scheduled for the procedure, but Dr. Faktorovich pointed out a risk due to an uncommon skin condition I have. She went above and beyond to dig into the case research and found one case of a complication and actually recom...

This practice, this team, Ella, changed my life! I did LASIK eye surgery with Ella a few months back and had a 11/10 experience. The facility is clean and modern. The ladies at the front desk are so warm and friendly. They have snacks, tea, and water that they really encourage you to take. From my c...

My brother is an optometrist. He had LASIK at Pacific Vision Institute and couldn't stop raving about his vision. I went there on his recommendation. Had my LASIK done about a year ago. One word = miracle. I appreciated the detail-oriented, smart, and friendly staff. I can see great.

I was treated with a very high level of attention and care. Every effort was made to obtain accurate measurements with the most top of the line equipment. Laser engineer spent time with me to answer my questions about custom eye correction. I received special custom lasik, called contoura, which is ...

Got my LASIK done here and am completely blown away by how clear my vision is. After all the years of glasses and contacts, I am overjoyed with how I am seeing. Dr. Faktorovich is accomplished yet approachable. Her staff is simply the best!

I started wearing glasses when I was 12 years old. My nearsightedness worsened quickly and by the time I entered college, my prescription was about -8. Of course, by that time, I switched to contact lenses. Fast forward to last year, and my eyes started rejecting contacts. I worked with my optometri...

Had my LASIK here a year ago, and could not be happier with the results. The experience was fantastic the process was seamless and the staff was top notch. I wish all healthcare could be like this. Thank you!!

I am very happy with the results of my LASIK surgery with Dr. Faktorovich. The process was smooth and fast. I can see better than I ever have with glasses and contacts.

After many of my friends came to Pacific Vision Institute for LASIK and had nothing but great things to say about their vision and their experience, I was finally ready. From start to finish, everyone and everything was top notch. I am beyond thrilled and very grateful to the incredible team at PVI ...

WOW! I am seeing really well after my LASIK at Pacific Vision Institute. This team is incredible. No wonder they got all these great reviews. Two months ago I was practically blind without my contacts. Now, I wake up in the morning and I think I forgot to take out my contacts the night before. My vi...

Look no further if you are thinking about Lasik! Dr. Faktorovich and her staff did a fantastic job when I went in for Lasik, from the first consultation till the day of procedure. The staff made sure you are well taken care of every step of the way. They made me feel comfortable even on the day of p...

Huge thank you to this team! I have better than 20/20 perfect vision. The team is knowledge friendly and creates a lot of confidence and comfort throughout the process. 10/10 recommend :)...

I had my LASIK done at Pacific Vision Institute and am very happy with my vision and the overall process. Everyone has been very professional and my procedure was a breeze. I have since recommended many people to the Institute and have received great feedback.

Dr Faktorovich is an excellent doctor who provides wonderful care! I had my PRK procedure completed a month ago and have 20/20 vision. I highly recommend!!

Could not recommend PVI for LASIK more! They were supportive, professional, and knowledgable throughout the entire process. The procedure itself was less than 10-minutes and Dr. Faktorovich kept me reassured and comfortable the entire time. I left with 20/15 vision that day! It's worth every penny.

After researching various clinics I chose PVI based on recommendations of my colleagues who are nurses at CPMC and UCSF. From my first consultation to the preop appointment, to the surgery itself, and the postop care everything and everyone was top notch. Everyone from front desk staff to the highl...

Dr. Faktorovich is the best! I am so happy that I trusted her with my vision. I 100% recommend her to anyone considering getting Lasik or PRK done!

Dr. Faktorovich did my PRK back in 2019. Fast forward four years, I am still seeing fantastic! My prescription was previously around -6 nearsightedness and about 1.75 astigmatism, so I used to only see darkness if I woke up in the middle of the night without my glasses or contacts. Now I am confiden...

If there is such a a thing as miracles, getting LASIK is one of them. I couldn’t believe it when I woke up the next morning and I could see out of my window. Dr. Faktorovich, Elizabeth and everyone else at Pacific Vision Institute made the procedure easy and comfortable. After 19 years of glasses ...

Having laser eye surgery is the best thing I could have ever done to improve my life. It is life changing not to have to wear glasses or contacts ever again! Pacific Vision Institute could not have provided a better service. The clinic sets a very high standard of care. I did not want to trust my v...

Getting Lasik here was a life-changing experience. My vision on the eye chart is better now than it was with glasses, and my distance vision is incomparable: I can see further, better, and with more details than ever before. It feels like I upgraded my graphics card and turned on high-definition. D...

I recommend Pacific Vision Institute to anyone considering LASIK. After years of inconvenience of wearing glasses and contacts, I finally decided to have my vision corrected permanently. I researched the best clinics and PVI consistently came up as number one. From everything that I learned, this cl...

Was recommended to come here by my coworkers and also by my optometrist. Clearly, very experience and incredible doctor. Many accolades and accomplishments. Had LASIK with the newest software. I can see great. My eyes feel terrific. Thank you from the bottom of my heart!

Amazing surgeon and staff. Couldn’t be more happy with my vision.

The doctors at Pacific Vision Institute are simply the best. They came highly recommended by my optometrist. From minute one, the beautiful, clean office, warm and good natured staff, patient thank you cards, and publications by the doctor leaves an impression. Dr. Faktorovich herself is incredibly ...

OMG!!! I'm 20/10 the day after my LASIK!!! I was practically blind without my contacts. I woke up the next morning, opened my eyes, and the first thought was "Oh s**t, I fell asleep in my contacts..." :) This was an amazing transformation. Dr. Faktorovich and the whole team are amazing! Could not be...

Had my PRK over a year ago and my vision now has super powers. Highly recommend Dr. Ella Faktorovich. Her and her team were exceptional and the whole experience was amazing.

A+ all around! My vision is perfect and the team is incredible.

The best ophthalmologist in town, hands down! Smart, caring, attentive, skilled.

Pacific Vision Institute never fails to go above and beyond for their patients. My experience is always positive and professional, would definitely recommend to family and friends !

My experience here was impeccable and I'm grateful to the outstanding staff and professionals for giving me my perfect vision back. They deserve my wholehearted recommendation.

I chose Pacific Vision Institute because my husband had very successful LASIK with Dr. Faktorovich. Every person that I came in contact with for my consultation was beyond friendly, courteous, knowledgeable and professional, from the receptionist to the doctor and all the other staff who made me fee...

I came here to get my eyes done but unfortunately I was not a candidate for the surgery. However, the staff here was amazing. I did look around and saw other surgeons before coming here but none of the other places I went to were as nice as Pacific Vision Institute. The entire staff was so caring he...

Extremely happy with the service and results of my Lasik procedure! Very kind doctors and staff, clear communication, and I’m very satisfied with my vision since the procedure 3 months ago. Such a blessing to no longer need to wear contacts or glasses.

After two of my family members had LASIK with Dr. Faktorovich, I decided to do it as well. Everything went smoothly and now, for the first time in my life, I wake up and see the alarm clock with incredible clarity. It may seem like a trivial matter, but to someone who’s had bad vision all their li...

When I first started considering Lasik, I was afraid that the process of choosing a doctor and a LASIK center for my surgery would be difficult. However, along with a recommendation by my optometrist, almost everyone I talked to about Lasik had been to Dr. Faktorovich. I only have one set of eyes an...

Take it from someone who looked into various LASIK clinics/doctors, Dr. Faktorovich and her team are unmatched. There is kindness to this team that lends trust almost immediately. There are a series of thorough tests they perform to get the most accurate view and diagnosis of your ocular health. Aft...

I have been researching doctors and when it comes to experience Dr. Faktorovich has it all! She is great with the patients, knowledgeable, professional, and attentive The staff is very personable and accommodating. ..they make you feel special. When it comes to your eyes you want the best. I would ...

Dr. Faktorovich and the whole Pacific Vision Institute practice is great -- no trouble from start to finish, and my eyes still feel perfect almost 2 years later. Don't penny-pinch on LASIK -- this is your eyesight we're talking about! PVI is well worth the money. I'll keep referring people until eve...

You can read so many great reviews about PVI and they are all true! :) I highly recommend Pacific Vision Institute. Five stars for everything. Dr Faktorovich is a highly professional doctor and a wonderful person. The staff are always professional and friendly. First my husband had PRK and after h...

Dr. Faktorovich did my LASIK 10 years ago. My vision before LASIK was -4 and I was dependent on contacts all the time. My procedure was fast and my vision has been fantastic since then. Two beautiful kids later, I am still seeing clearly and am very grateful.

If you are considering LASIK eye surgery then look no further than Pacific Vision Institute! Dr Ella Faktorovich and her team at PVI were all wonderful. The surgery and healing time was smooth and amazingly quick. After three decades of wearing contact lenses and spectacles, it feels great to wake ...

I went to a few places in the Bay Are for a consultation. This was clearly the best, in both service and expertise. Walls of celebrities and athletes and all the honors and accolades confirmed my choice. I met with the laser engineer who explained everything, including how the lasers actually work. ...

This was a life changing surgery and surprisingly painless. I used to see in the -7s and now I see 20/15. I wore glasses for almost 30 years and I don't even think about it now. There were no needles whatsoever. I remember the surgery pretty well and none of any part of the surgery hurt whatsoever....

Was always interested in getting LASIK done since I've been wearing glasses since the 9th grade! When I was visiting San Francisco, a nurse friend recommended Dr. Faktorovich. I saw the doctors, had very thorough testing done, and was found to be a good candidate for LASIK. Because I live in Miami, ...

Thank you Pacific Vision Institute for the incredible results I am experiencing with my vision today! To Dr. Ella Faktorovich and her awesome staff, you provided me with clear vision and depth perception that lets me truly enjoy the world around me. Once again, I am so appreciative of the great care...

The initial visit was more thorough than I would have ever imagined, even for someone like me who's been nearsighted and astigmatic for a good portion of my life. Therefore, I was very anxious to know if we could proceed with improving my eyesight. When Dr. Faktorovich introduced herself and explain...

Every aspect of the process was flawless. From initial consultation, the extensive testing and pre-surgery assessments, the surgery itself to the comprehensive care afterward, I felt 100 percent confident and well cared for by knowledgeable, friendly professionals-with truly fantastic results. Dr. ...

My eye doctor recommended Dr. Faktorovich as the best in Sf for LASIK. I did some research as well and everywhere I looked her name came up. Everyone at Pacific Vision Institute was knowledgeable. They have a lot of celebrity photos, including Chewbacca. LASIK itself was pretty easy. My vision is 20...

I had such an amazing experience at Pacific Vision. I cannot thank Dr. Faktorovich and her staff enough.

Dr. Faktorovich and the team at Pacific Vision Institute are absolutely amazing! Attention to detail is simply incredible. I enjoyed interacting with everyone, felt comfortable every step of the way, and felt extremely well taken care of.

I became interested in eye corrective surgery after six friends had it done and were ecstatic with the results. Three of them had theirs done at the Pacific Vision Institute in San Francisco. I was impressed and assured by my consultation visit when they gave me a packet of documents filled with tes...

I recommend Pacific Vision Institute to anyone considering LASIK. After years of inconvenience of wearing glasses and contacts, I finally decided to have my vision corrected permanently. I researched the best clinics and PVI consistently came up as number one. From everything I have learned, this c...

PVI is top notch from start to finish. The staff, from check in to nurses and doctors are exceptional. Very friendly and helpful. Everyone is well educated on your care. Beyond that, Pacific Vision stays abreast of new technologies and procedures. The facility and technology is state of the art, wit...

Love my new eyesight! Everything went great and I have been very pleased with the results. These guys are the best!

I had Lasik correction and my results are perfect, which is the most important thing of course - but I wanted to say how much I also appreciated the SERVICE shown by Dr. Faktorovich and her team. I was hugely impressed by the sensitivity and knowledge demonstrated by every single person I met at the...

I've been EXTREMELY near-sighted for more than 30 years, and have always toyed with the idea of undergoing vision correction. When mask wearing and foggy glasses finally put me over the edge, my optometrist recommended Pacific Vision Institute. I didn't qualify for LASIK and so did PRK, and the re...

I had an amazing experience with Dr. Faktorovich and her team! My husband, an optometrist, recommended Dr. Faktorovich when I expressed an interest in LASIK. Since my eyes were very near sighted (around -10), I was nervous about the procedure but her team made me very comfortable by going through a...

I had pretty high expectations for Pacific Vision Institute after reading all the glowing reviews, but wow was I impressed. Dr. Faktorovich is the best choice for LASIK in San Francisco. She is an expert and published many scientific articles. She was also thorough about what I can expect. She is v...

Dr.Faktorovich is an expert! When looking into having my LASIK, I wanted someone who not only specializes in this surgery, but someone who publishes research and is at the forefront of innovation in vision surgery. My LASIK went amazing. Everyone guided me through the process and ensured my comfort....

I am writing this review 7 years after Dr. Faktorovich performed the LASIK treatment on my eyes. I am thankful every day for the new life free from the restraints of contact lenses and glasses that the Doctor has made possible for me. I was swimming recently and had a flashback of having to remove m...

Being a professional athlete, my eyesight is everything to me. I had been using contacts as a crutch throughout my whole career as a Freeride Mountain Biker, but when I finally decided to seek help from Pacific Vision Institute for my vision problems it was life changing! I had my Lasik procedure o...

Dr. Ella Faktorovich is an incredibly accomplished ophthalmologist in the Bay Area. Dr. Faktorovich performed PRK on my fiancé and years later (summer 2019) did my lasik surgery. Despite how knowledgeable she is, Ella is humble, warm and welcoming. She explains the procedure to you in very simple t...

Dr. Faktorovich performed my LASIK surgery and it was extremely successful with better than 20/20 vision as a result. I have researched LASIK extensively prior to coming in. It is an excellent surgery, yet whenever one considers surgery, there should be concern and caution. Such considerations were...

I can’t say enough great things about the doctors and staff at Pacific Vision Institute. The doctors spent the time answering all my questions and going over my testing results with patience and understanding. I felt empowered and confident in my decision and the care I received. I can tell you, w...

PHENOMENAL! I continue to be amazed every day by the incredible and attentive care I received at Pacific Vision Institute. Dr. Faktorovich and her staff were effective, knowledgeable, and warm. Dr. Faktorovich’s resume itself is quite impressive and extensive. The staff was patient with me and ans...

LASIK is amazing! But this review isn't about the wonderful medical science but about the AMAZING service I received from Dr. Ella Faktorovich and Pacific Vision Institute (PVI)! From the very first consultation, PVI made me feel welcomed and excited to be under their care. The office staff are war...

If you are considering LASIK, this is THE place!! Great, professional staff with an exceptional surgeon!

Pacific Vision made me feel so comfortable and were very supportive of my journey in getting better vision from the very beginning! I did PRK for my eyes and it really is the best investment I've made on myself. I can finally read off overhead menus and read traffic signs clearly without needing my ...

Dr Faktorovich is an excellent ophthalmologist! I am an optometrist and I refer my refractive surgery candidates to PVI for evaluations. I trust Dr Faktorovich so much that I had my LASIK done by her and now my vision is SHARP! Its a very nice office and she uses up to date tech that makes the proce...

I got LASIK from from Dr. Faktorovich earlier this year and I couldn't be more pleased with the results. My vision is crystal clear. I also can not thank the Pacific Vision Institute team enough for making the whole experience very reassuring. From the moment I stepped into their offices, there was ...

After exhaustive research I scheduled a consultation with Lasik surgeon, Dr. Ella Faktorovich in San Francisco. Dr. Faktorovich is a highly ranked surgeon, she's heavy into research and she's the author of a book on the lasers that are used in the LASIK procedure. I knew she was a skilled doctor, bu...

This is definitely the place to go for LASIK. I had gone to another clinic for a LASIK consultation but was unimpressed. I was looking for something more professional and reliable. PVI delivered on that! From the front desk to the doctors, everyone was calm, professional, and friendly. When I met Dr...

My excellent optometrist, who I trust dearly, sees the aftermath (post-op) of the LASIK surgeries by different surgeons in the bay area. She highly recommended Dr. Ella Faktorovich as she has seen the best results with Dr Faktorovich out of all the surgeons. I'm so glad I went to PVI. I've had the s...

I was extremely impressed with my LASIK experience at PVI. Scheduling the consultation, working through logistics, and payment options was really smooth working with Elizabeth. Dr. Faktorovich made me feel very confident in the technology, equipment, and her experience. She did a fantastic job condu...

Choosing PVI for my lasik surgery in 2020 was the best decision I made and I could not be happier with the life changing results! Dr Faktorovich and her entire team were caring, thorough, and extremely knowledgeable throughout the entire process. I was pretty scared to have surgery, but the process ...

I had such a great time at Pacific Vision Institute and it was an honor to meet the whole team including Dr. Ella Faktorovich who took such good care of me! I've heard a lot of good stuff about the lasik and I can't thank PVI enough for making me feel so comfortable during my visits. I will always c...

I'm not one to write reviews but I think it would be a disservice to not share my experience with others interested in LASIK. Dr. Faktorovich is amazing. I had been thinking about this for a while and her experience, results and staff helped me overcome my fears. My vision is perfect, and can't rec...

I had the best experience with pacific vision and Dr. F. Thank you for my amazing vision.

Everyone here was incredible, every step of the way! Very caring, intelligent group of professionals who are clearly on top of their game. The best in town!

More than a decade after PRK (I wasn't a suitable LASIK patient) to correct incredibly bad nearsightedness in both eyes and recurrent contact lens discomfort and ensuing headaches, my vision is 20/15!! If I had another pair of bad eyes, I would take them there again - for the great pre and post oper...

I highly recommend Pacific Vision Institute. I had PRK done and had a great experience with Dr. Faktorovich and her team. I had a couple of appointments before the actual surgery and Dr. Faktorovich came by to see me each time and answer any questions I had. I also loved Dr. Chen - everyone that wor...

I had PRK done about 2 months ago. My vision was a whopping -8, now I’m seeing 20/20. It’s a miracle. I also haven’t had any side effects like dry eyes (which I read can happen if you don’t go to a good surgeon). Everyone at the office is friendly and professional. I visited several surgeons...

I can’t recommend this practice highly enough for LASIK or PRK. I did the latter and was so impressed by the knowledge and caring of both Dr. Faktorovich as well as everyone in the office (Elizabeth, Renee and Dr. Chen to name a few). Dr. Faktorovich is an amazing surgeon who clearly cares about h...

I was referred here by many of my co-workers who had LASIK with Dr. Faktorovich. Came in for a consultation and had the most thorough eye evaluation I've ever had. Turns out that my corneas are too thin for LASIK. Got to speak with the doctor. She was kind and smart and spent a lot of time with me g...

I had my procedure at PVI in July 2013 and have just been to have my annual eye test. The local opthamologist told me my vision remains excellent and said there is no scarring or issues with my eyes as a result of this procedure, and that it was excellent work. I had PRK and visited various local op...

STOP LOOKING FOR LASIK DOCTORS! You just found the right place! Dr. Ella and her staff is amazing. I have no issues after the procedure and have 20/10 vision. I also have spoken to friends who have had lasik from other doctors around the city who have had issues like not getting their vision fixed c...

I had a great experience with Dr. Faktorovich and Dr. Chen at the Pacific Vision Institute. I am an optometrist myself and very easily selected Dr. Faktorovich to be the one to perform LASIK on my eyes. The overall process and visits for the consult, pre-op, procedure, and post-op were super smooth....

From consult to surgery day, PVI made the experience comfortable and seamless. I had Lasik and was seeing 20/10 after day 1. I’m still in disbelief! If you’re considering doing LASIK or refractive surgery I recommend Dr. Faktorovich without hesitation. Life changing! I have coupons through their...

I was uneasy at other facilities, but the quality of the staff sold me on PVI. I now have 20/10 vision and lifetime insurance on my surgery.

I had PRK done about 2 months ago. My vision was a whopping -8, now I’m seeing 20/20. It’s a miracle. I also haven’t had any side effects like dry eyes (which I read can happen if you don’t go to a good surgeon). Everyone at the office is friendly and professional. I visited several surgeons...

Excellent customer service experience from start to finish! I can’t say enough about PVI and their expert team of eye care professionals. I felt soo comfortable from the first day consultation with Patient Care Coordinator Elizabeth Hinckley (super cool personality, I felt like I knew her for ye...

My experience with Dr. Faktorovich and the team at Pacific Vision Institute has been amazing! They went above and beyond my expectations from scheduling appointments to the LASIK procedure itself. I had a good feeling about Pacific Vision Institute as soon as I walked in. The staff was welcoming ...

Absolutely amazing experience end-to-end at PVI with Dr. Faktorovich and her skilled, professional, competent, and caring staff. I chose PVI over a couple of other options mainly because Dr F meets you in person at your consultation, which you would think is standard for surgery but you’d be surpr...

I had my LASIK (Myopia) at Pacific Vision Institute and I am amazed how fast I was able to see clearly. Dr.Faktorovich and her entire staff were great, professional and friendly - they make you feel welcome and well taken care off from the first moment on. Especially, if you are a little worried and...

Before I went in for a consultation at Pacific Vision Institute, I pretty much made up my mind that I wanted to get out of my contacts. I've been wearing them since I was a freshman in high school and was doing fine, until about a year ago when my eyes started bothering me. Not in any major way, bu...

I am beyond thrilled with my vision! Thank you, team Pacific Vision Institute, for the best LASIK result I have ever hoped for. Every step of the way, I felt I was in the best of hands. I could never have imagined how clear my vision could be.

Dr. Faktorovich came highly recommended by many of my coworkers, my eye doctor, and my gf's eye doctor. Everyone's consensus was that she was the best LASIK surgeon in San Francisco and possibly the entire Bay Area. The CEO of my company had LASIK done by Dr. Faktorovich and spoke very highly of her...

All the staff were so polite and happy to be there. Doctors were great and equally nice.

I can't believe I can see! This place is amazing. I researched Pacific Vision Institute and no wonder they got all these great reviews. They are the best in San Francisco for LASIK, absolutely hands down, the best. I was practically blind without my contacts. Now, I wake up in the morning and I thin...

This is THE place in San Francisco to have LASIK. I had it here and see great. My friends had it here and see great. Everyone is really professional here - the doctors, the staff are the very best. It's really obvious that no corners are cut and these people are really "into eyes." I feel as though ...

Got PRK 6 months ago and now have 20/15 vision! If you want a friends referral discount send me an email at Milstein(dot)Joey(at)Gmail(dot)com and I will send you a code for $300 off!

I am an optometrist in San Francisco and have worked with Dr. Faktorovich for many years. Her results are simply the best! Her work is as close to perfect as I have ever seen for anyone who's had LASIK. I continue to recommend patients to her and her great team. We are fortunate to have someone of t...

The place is best of the best. I wish I would have done lasik sooner. The whole staff is amazingly thank you! 20/20

Dr. Faktorovich and Dr. Quan are amazing! Just had my lasik and am extremely happy with the results and support they provide with any questions you may have. The consultation and appointment making was easy and they can easily accommodate your schedule. The staff and Meagan are extremely nice and we...

Good experience and great results. My vision is now better than 20/20. The staff was attentive and responsive to my questions. A month after the operation, I still get dry eyes at night but it is improving and I expect it to continue to improve.

Amazing place that really knows what they’re doing. The post-op follow-ups are great to ensure your vision is holding up.

I had my LASIK done here about six months ago. My vision is great! I was about -5 in both eyes with some astigmatism. When I woke up the morning after the surgery I thought I forgot to take out my contacts, except it was better than with the contacts. I think I have bionic eyes now. I can see right ...

I was blown away by their professionalism, attention to detail, technology, and results. I went from wearing 5.0 glasses to better than 20/20 and it has been life changing. They made me feel comfortable through the whole process and because of that I never felt any anxiety or hesitation.

Easy, comfortable, and great people. Only thing that beats this place is the final result of my lasik! The world is alive!

You are nuts if you even think of going elsewhere! -9 in both eyes before, 20/15 since the surgery and 2 years later! Need I say more? OK, I'll say more. Best thing I've ever done for myself or spent money on! Don't be foolish, just go do it!...

I had LASIK on a very high nearsighted prescription about half a year ago. I'm 20/15 now! Totally happy with results. Reasons why I would recommend PVI: 1) Technical Excellence - PVI has the latest generation lasers for both flap creation and cornea reshaping. Dr. Faktorovich actually helped devel...

Had my lasik with Dr. Faktorovich at Pacific Vision Institute exactly a year ago. I'm still surprised every morning when I open my eyes and I can see!!! Went for a diving vacation last summer. What a difference it made to not wear contacts. Worth every penny! Thank you Dr. Faktorovich and all the wo...

I had lasik with Dr Faktorovich more than 10 years ago. Just went to see a local optometrist. I'm still 20/15!!! This was truly the best thing I've ever done for myself. Thank you Dr. Faktorovich and all the wonderful staff at Pacific Vision Institute.

This is the best LASIK surgery center in the Bay Area. Dr. Faktorovich is top doctor of UCSF and San Francisco who is the most experienced surgeon that helped countless celebrities to their satisfaction plus she is also a philanthropist that loves to give back to her beloved community. I had a succ...

Dr Faktorovich came extremely highly recommended by my optometrist. I had naturally very high prescription and I was wearing glasses since youth. I didn't think it was possible to ever rid of them until consulted with Pacific Vision Institute. From the start of the reception to this facility, I w...

Like a miracle! Can’t speak highly enough of the Dr and team. Wish I had done this years ago.

Dr. Faktororvich and the team at PVI made my LASIK procedure a very pleasant one from the initial consultation to the follow-up one 3 months after the procedure . I'll admit, I was a bit nervous when I was laying down on the chair, anticipating the procedure. However, Dr. F was able to put me at ea...

I got my LASIK at Pacific Vision Institute and my vision is really amazing. Everyone was wonderful and I feel very blessed to see so clearly now.

Dr. Faktorovich and her team are the absolute best! I felt so well taken care of and relaxed during the entire process. My vision is better than perfect (life changing!) and there was little to no recovery period. I have been recommending Pacific Vision Institute to all my colleagues and friends!...

This has been one of the best decisions in my life, I can see clearly without glasses. Dr. Faktorovich, Dr. Quan and the team were very welcoming, professional, and knowledgable. They got the job done, although this is not one of those places where I can say I will go back to since I won't need to, ...

I came in for LASIK (and never felt pressured when I came in for my initial evaluation), but when they did the more thorough exam the day of the surgery, they found that I needed PRK, so I was rescheduled to the next week. Thank goodness they were so thorough - another place had said I was a perfect...

Amazing place where you can really trust your eyes. I had my LASIK a week ago and it feels so great to have my vision back! Thank you Dr. Faktorovich!

Pacific Vision Institute is awesome! Getting my LASIK there was one of the best decisions I've made. Soon to be a year after and my vision is 20/15 in both eyes! Still remember the feeling of seeing clearly when I stepped outside the procedure room. Changed my life!!!

Amazing staff and I was seeing better than I ever did with contacts the next day after the procedure. I highly recommend this place. This was a life changing experience.

I now have better than 20/15 vision. My eyesight went from my most advertised weakness to my greatest superpower. Amazing technical work from Dr. Faktorovich, and just as much credit goes to the whole team supporting the visits. Even the smallest details are perfectly executed -- you're comfortable ...

From beginning to end, Pacific Vision Institute has been great. Dr. Faktorovich and the entire PVI Staff were very professional and thorough! I’ve worn glasses and contacts since I can remember and now I’m living life free of correction! Everyone said my life would change after the procedure and...

Pacific Vision Institute was really awesome during my visit! Dr. Faktorovich and the rest of the team are so nice and very knowledgeable. I got PRK procedure in my left eye and Lasik in my right and my eyes came out perfect! The procedure freaked me because you have to be awake, but Dr. Faktorovich ...

My husband and I both had lasik here 1+ years ago and are completely satisfied! Highly recommend!

My experience at Pacific Vision Institute was excellent to say the least. The staff was exceptional and well as the services. I received PRK (photorefractive keratectomy) which is a type of refractive surgery to correct myopia (nearsightedness), hyperopia (farsightedness) and astigmatism. PRK was th...

My optometrist (Dr. Quan at Eyedare) referred me to Dr. Faktorovich for LASIK. My eyes: nearsighted, -3.25 and -3.75. I've been wearing glasses and contacts since I was 8 years old. When I went in for my free consultation, the technician who did my measurements was very comforting and assured me th...

My optometrist initially referred me to Dr. Faktorovich, so I was pretty open to at least having a consultation at PVI. I read all the reviews, then went into my consultation, and I basically felt so at ease with the staff and Dr. Faktorovich that I pretty much signed on right after the consultation...